Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During new collection launches, holidays, or promotional events, processing times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Standard Shipping is available on qualifying orders of $50 or more.
Estimated Delivery Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available)
Delivery times are estimates and may vary due to carrier delays or weather conditions.
Order Tracking
Once your order has shipped, you’ll receive an email containing your tracking number so you can monitor your package’s progress.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
MIVÉRA is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
We’ll work with the shipping carrier to help resolve the issue as quickly as possible.
International Shipping
International shipping may be available in the future. At this time, MIVÉRA ships within the United States only.
Contact Us
For any shipping questions, please contact us at:
support@shopmivera.com